Our Team
All of our staff have a passion for customer service, an aptitude to learn and a positive attitude. Each member goes through a minimum of 40 hours of supervised hands on training to ensure the consistency and expectations of our clients are met. Our mandate is simple, we want to be the premiere go to vehicle detailing facility in the Downtown Calgary area for everyone. Whether you are just in the area for the day enjoying Calgary's vibrant DT shopping, pub and restaurant scene, or you work here. We want to do our part to add to your enjoyment!
OPERATIONS MANAGER- ERIK
Erik’s primary responsibility is to oversee the day to day operations of each location and ensure everyone has what they need to be successful and have happy clients! He has been with Reflections for a short time, but has proven himself to be a quick thinker and problem solver. “Mistakes will happen, but its how we deal with it that sets us apart from our peers” is the motto we live by. Depending on the day, Erik can be found floating between locations with a smile on his face and saying hi to everyone! He can be reached at Erik@reflectionscarwash.ca
ERIck
Erick has a passion for computers and cars. This seemingly odd mixture actually allows for a great combination of linear and process thinking, both are critical to ensuring every auto detailing job is done 100%. Erick is consistently calm and soft spoken when interacting with clients and they react positively to this.
James
Working in customer service at a large grocery store chain allowed James to develop a great attitude and understanding of processes and protocols. Coming to a much smaller organization has allowed James additional freedom to use his judgement vs canned responses. Always prepared to go that extra mile is his motto!
Alan
Alan comes to us from a highly regarded hotel chain where he spent over a decade in customer service. Always willing to go that extra mile for clients, his calm demeanor is reassuring and the polar opposite of the intense pace of vehicle detailing.
LO
A detail-oriented professional with a background in pastry decorating, CNC Equipment operations and wood carving. Her precision and craftsmanship make her a natural at car detailing. She loves seeing the full process from start to finish and seeing clients reactions on vehicle turnover